Service Writer/Advisor
GRAND POINTE MARINA GRAND POINTE MARINA Dimondale, MI Dimondale, MI Full-time Full-time Estimated:
$41.
3K - $52.
3K a year Estimated:
$41.
3K - $52.
3K a year Overview:
Grand Pointe Marina is seeking a highly motivated and customer-oriented individual to join our team as a Service Writer.
As a Service Writer, you will be responsible for providing exceptional customer service and coordinating unit maintenance and repair services.
Responsibilities:
- Greet customers and assist them with their service needs - Listen to customer concerns and accurately document unit issues - Provide recommendations for necessary repairs and maintenance based on marine diagnostics - Prepare accurate estimates for repairs and communicate them to customers - Coordinate with service technicians to ensure timely completion of repairs - Maintain open lines of communication with customers throughout the repair process - Assist with scheduling appointments and managing the service department's workflow - Ensure all necessary paperwork is completed accurately and in a timely manner - Provide excellent customer service by addressing any questions or concerns Skills:
- Strong knowledge of boat/engine repair and maintenance procedures - Proficiency in service writing, including accurately documenting unit issues and preparing estimates - Ability to perform basic unit maintenance tasks - Excellent customer service skills, with the ability to effectively communicate with customers and address their needs - Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities Join our team as a Service Writer and be part of a dynamic and fast-paced environment where your skills will be valued.
Apply today to start your career in the marine industry! Job Type:
Full-time
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Day range:
Rotating weekends Weekends as needed Shift:
10 hour shift 8 hour shift Ability to Relocate:
Dimondale, MI 48821:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$41.
3K - $52.
3K a year Estimated:
$41.
3K - $52.
3K a year Overview:
Grand Pointe Marina is seeking a highly motivated and customer-oriented individual to join our team as a Service Writer.
As a Service Writer, you will be responsible for providing exceptional customer service and coordinating unit maintenance and repair services.
Responsibilities:
- Greet customers and assist them with their service needs - Listen to customer concerns and accurately document unit issues - Provide recommendations for necessary repairs and maintenance based on marine diagnostics - Prepare accurate estimates for repairs and communicate them to customers - Coordinate with service technicians to ensure timely completion of repairs - Maintain open lines of communication with customers throughout the repair process - Assist with scheduling appointments and managing the service department's workflow - Ensure all necessary paperwork is completed accurately and in a timely manner - Provide excellent customer service by addressing any questions or concerns Skills:
- Strong knowledge of boat/engine repair and maintenance procedures - Proficiency in service writing, including accurately documenting unit issues and preparing estimates - Ability to perform basic unit maintenance tasks - Excellent customer service skills, with the ability to effectively communicate with customers and address their needs - Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities Join our team as a Service Writer and be part of a dynamic and fast-paced environment where your skills will be valued.
Apply today to start your career in the marine industry! Job Type:
Full-time
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Day range:
Rotating weekends Weekends as needed Shift:
10 hour shift 8 hour shift Ability to Relocate:
Dimondale, MI 48821:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
